User Manual for Thereye Countertop Nugget Pebble Ice Maker Machine

Quick Start Guide

1. Place the ice maker on a stable, level surface away from direct sunlight and heat sources.
2. Ensure that the ice maker is positioned in a well-ventilated area with at least 6 inches of space behind and on the sides.
3. Wash the ice basket and ice scoop with warm soapy water, rinse, and dry thoroughly before first use.
4. Plug the ice maker into an appropriate electrical outlet.
5. Fill the 3Qt water reservoir with filtered or pure water, or connect the included 10ft inlet hose for automatic water filling.
6. Press the 'ON' button to start the ice-making process. The first batch of ice will be ready in approximately 15 minutes.
7. Use the included ice scoop to remove ice as needed.

Regular Operation

1. Refill the water reservoir manually or ensure the automatic refill is functioning correctly.
2. Press the 'CLEAN' button for 3 seconds to initiate the self-cleaning cycle before making ice. This ensures healthy and fresh ice.
3. Remove ice from the basket if it reaches the fill line to prevent overflow and allow for continued ice production.
4. Ice that melts in the basket will recycle into more ice as long as the machine is on.

Troubleshooting Tips

• Machine Not Making Ice: Ensure the machine is plugged in and the power button is on. Check if the water reservoir needs refilling or if there are any kinks in the water supply hose.
• Noisy Operation: A slight humming sound during ice making is normal. If the noise level is unusually high, check if the ice maker is placed on a level surface and not touching other objects.
• Ice Quality Issues: Use filtered or pure water for better-tasting ice. If the ice is not forming properly, perform a cleaning cycle to remove any mineral buildup.
• Water Leaks: Ensure all connections are secure, and hoses are not damaged. Check for proper placement of the water reservoir and ice basket.
• Machine Overheating: Verify that there is adequate ventilation around the ice maker. Avoid placing the machine near heat sources or in direct sunlight.

Frequently Asked Questions (FAQ)

What type of ice does this ice maker produce?

The Thereye Countertop Nugget Pebble Ice Maker Machine produces chewable and soft nugget ice, which is made from compacted ice flakes and is ideal for various cold beverages.

How long does it take to make ice?

The machine can produce ice in as little as 15 minutes after starting the ice-making process.

Can I connect this ice maker to a water line?

Yes, you can connect the ice maker to a water line using the included 10ft inlet hose for automatic water filling, or you can choose to refill the water reservoir manually.

Does this ice maker have a self-cleaning feature?

Yes, it has a self-cleaning feature. Press the 'CLEAN' button for 3 seconds to start the cleaning cycle, ensuring fresh and healthy ice.

What should I do if my ice maker stops making ice?

Check if the machine is powered on and the water reservoir is filled. If the problem persists, refer to the troubleshooting tips provided in this manual or contact customer service for assistance.

Is the ice basket refrigerated?

No, the ice basket is not refrigerated. The ice will stay cold for a few hours but will eventually melt. The melted water is recycled to make more ice.

How often should I clean the machine?

It is recommended to clean the machine regularly, especially if you notice any change in ice quality or if the machine has not been used for an extended period.

What is the warranty on this ice maker?

The Thereye Countertop Nugget Pebble Ice Maker Machine comes with a 30-day free replacement, 7*24-hour customer service, and 12 months after-sale service. Contact customer service for any warranty-related issues.

Can I use tap water with this ice maker?

While you can use tap water, it is recommended to use filtered or pure water to prevent mineral buildup and maintain the quality of the ice.

Is the machine loud?

The machine produces a slight humming sound during operation, which is typical for ice makers and is generally not disruptive.

How do I descale the machine?

To descale the machine, mix water and vinegar, add it to the tank, and let it sit overnight. Perform a cleaning cycle afterward to rinse the system.

Can I choose the color of the ice maker?

Yes, the ice maker is available in different colors. Be sure to select the desired color when making your purchase.

Q: What type of ice does the Thereye Countertop Nugget Pebble Ice Maker Machine produce?
A: The Thereye Countertop Nugget Pebble Ice Maker Machine produces chewable nugget ice made from compacted ice flakes.

Q: How fast does the ice maker produce ice?
A: The ice maker can produce up to 30lbs of ice per day and can make ice within 15 minutes.

Q: Can I refill the water reservoir manually?
A: Yes, the Thereye Countertop Nugget Pebble Ice Maker Machine has a manual water refill option. You can simply pour water into the designated area in the machine.

Q: Is there an option for automatic water refill?
A: Yes, the Thereye Countertop Nugget Pebble Ice Maker Machine has a switchable auto/manual water refill feature. You can connect the included 10ft inlet hose for easy continuous water filling.

Q: Does the ice maker have a self-cleaning feature?
A: Yes, the Thereye Countertop Nugget Pebble Ice Maker Machine has a self-cleaning feature. Simply press the 'CLEAN' button for 3 seconds to start the cleaning cycle before making ice.

Q: What are the dimensions of the product?
A: The product dimensions are 17.63 x 10.43 x 17.72 inches, and it weighs 39.8 pounds.

Q: What is the wattage of the ice maker?
A: The ice maker has a wattage of 170 watts.

Q: Does the ice maker come with any warranty or after-sales service?
A: Yes, the Thereye Countertop Nugget Pebble Ice Maker Machine comes with a 30-day free replacement policy and 12 months of after-sale service. Additionally, there is 24-hour customer service available for any questions or concerns.

Q: Is this product suitable for home, office, bar, and party use?
A: Yes, the Thereye Countertop Nugget Pebble Ice Maker Machine is suitable for home, office, bar, and party use. It is designed to provide a convenient and efficient ice-making solution for various settings.

Q: Can I use any type of water to make ice with this machine?
A: It is recommended to use pure water for making ice with the Thereye Countertop Nugget Pebble Ice Maker Machine. Using impure water may affect the taste and quality of the ice.

Q: Is the ice maker noisy?
A: According to customer reviews, the Thereye Countertop Nugget Pebble Ice Maker Machine is not very loud during operation.

Q: How do I clean the ice maker?
A: To clean the ice maker, simply press the 'CLEAN' button for 3 seconds to start the cleaning cycle. Additionally, you can detach the two tubes at the back of the machine to drain water and easily rinse it.