BEBEN Wireless Waterproof Earbuds User Manual

Package Contents

• 1 x Pair of BEBEN Wireless Earbuds
• 1 x Charging Case
• 1 x USB Type-C Charging Cable
• 1 x User Manual
• Multiple Sizes of Ear Tips

Getting Started

1. Remove the plastic film cover on the charging points of the earbuds before first use.
2. Place the earbuds into the charging case and ensure they are properly seated. Close the case and connect the USB Type-C charging cable to the case and a power source. Charge the earbuds for at least one hour before first use.
3. Once fully charged, remove the earbuds from the case. They will automatically power on and enter pairing mode.
4. On your device (smartphone, tablet, laptop, etc.), turn on Bluetooth and search for available devices. Select "BEBEN T19" from the list of devices to connect.

One-Button Operation

• Volume-: Click L Button 3 Times
• Volume+: Click R Button 3 Times
• Previous: Hold L Button for 2s
• Next: Hold R Button for 2s
• Play/Pause: One-click Either Button
• Activate Siri: Double-click Either Button

Switching Between Single and Binaural Mode

The earbuds will automatically switch between single and binaural mode depending on whether one or both earbuds are removed from the charging case. There is no need for manual settings or adjustments.

Charging the Earbuds

Place the earbuds back into the charging case to recharge. The charging case can provide up to 5 full charges for the earbuds, giving a total battery life of up to 31 hours.

Troubleshooting

If the earbuds cannot be paired with each other or your device, try resetting the earbuds by following these steps:

1. Place both earbuds in the charging case and ensure they are properly seated.
2. Press and hold the button on both earbuds for 5 seconds until the LED lights flash red and blue alternately.
3. Remove the earbuds from the case and they will enter pairing mode again.

FAQ

Q: Charging cable not included. Is it supposed to be?

A: Yes, the package should include a USB Type-C charging cable. If it is missing, please contact the seller or manufacturer for a replacement.

Q: Do these work with audio sharing on an iPhone?

A: Audio sharing compatibility depends on your iPhone model. Please check with Apple to verify if your specific model supports audio sharing with these earbuds.

Q: How quick & simple is it to change the connection between devices? Example, I'm using my laptop & my phone rings: Is it simple & fast enough to pick up?

A: To switch between devices, disconnect the earbuds from the currently connected device and then pair them with the new device. The process should be relatively quick and simple, but the exact speed may vary depending on your devices and their Bluetooth capabilities.

Q: My case will not charge. Any suggestions? Is a replacement case available?

A: If your charging case is not working properly, try using a different USB Type-C cable and power source to ensure the issue is not with the cable or power source. If the problem persists, contact the seller or manufacturer for assistance or a replacement case.

Q: I’ve had my BEBEN earphones for almost 2 years now and the earbuds won’t charge but the case is fully charged. Is there something I can do to fix them?

A: If your earbuds are no longer charging, it may be time to replace them. The battery life of earbuds can degrade over time, especially with frequent use.

Q: These are so quiet. Even with the volume at max. Am I doing something wrong?

A: Ensure you have a proper seal in your ear canal by trying different sizes of ear tips. A better seal can significantly improve the volume and overall sound quality. If the issue persists, the earbuds may be defective and should be replaced.

Q: How to increase volume when using only the left bud? Device volume setting does not raise volume to the max. I can increase if both buds are in use.

A: To increase the volume when using only the left bud, click the L button on the earbud three times. If this does not resolve the issue, try resetting the earbuds and reconnecting them to your device.

Q: Does the package include a charging cable?
A: Yes, the package includes a Type C fast charging cable.

Q: Can these earbuds be used for audio sharing on an iPhone?
A: It depends on your iPhone model. You can contact Apple support for verification.

Q: How easy is it to switch the connection between devices?
A: It is simple and fast to switch between devices. Once connected, the earbuds will automatically connect to the last connected device.

Q: My charging case won't charge. What can I do?
A: If you are experiencing issues with your charging case, you may need to contact customer support for assistance.

Q: My earbuds won't charge. Is there something I can do to fix them?
A: If your earbuds are not charging, you may need to replace them.

Q: Where can I buy the original version of these earbuds?
A: You can purchase these earbuds from the manufacturer or authorized retailers.

Q: Why are these earbuds so quiet even at max volume?
A: It could be a defective pair or a lack of proper seal in the ear canal. Trying different earpiece sizes may improve the sound quality.

Q: How can I increase the volume when using only the left earbud?
A: The earbuds come with instructions on how to increase the volume when using only one earbud.