User Manual for Osoeri Borne de Recharge Véhicules Électrique

Installation

1. Wall Installation: Use the provided accessories to mount the charger on the wall following the instructions in the installation manual.
2. Pole Installation: Construct a pole with a concrete base (not included) and install the charging station on the pole as per the installation manual.

Getting Started

1. Ensure the installation is performed by a professional electrician.
2. Connect the live, earth, and neutral wires to the electric box according to the manual.
3. After installation, hang the EV charger cable on the provided support to keep your space organized.

Operation

1. Use the RFID card to start the charging process.
2. Adjust the charging current from 1A to 32A using the SmartLife app, which requires a 2.4 GHz Wi-Fi and Bluetooth connection.
3. Monitor the charging status via the HD LCD screen and LED indicators.

SmartLife App Configuration

1. Download the SmartLife app from your device's app store.
2. Connect your mobile device to your charger via Wi-Fi and Bluetooth.
3. Set charging schedules and control the charger remotely.
4. Share access with family members for common use.

Troubleshooting Tips

1. If the charger does not start, ensure the RFID card is properly scanned or the SmartLife app is correctly configured.
2. Check for proper electrical connections if the charger displays error codes.
3. If the charger firmware is not compatible with your electrical supply, contact support for a firmware update.
4. Ensure the Wi-Fi repeater in the garage is functioning if you have trouble connecting to the charger via the app.

Frequently Asked Questions (FAQs)

What should I do if I lose an RFID card?

Contact the seller through your Amazon account by selecting "My Orders," finding the order ID, and clicking on "Contact the Seller" to request a new RFID card.

Is this charger compatible with my vehicle?

The charger is compatible with most electric and plug-in hybrid vehicles that have a Type 2 connector. However, the actual charging current will depend on the car's settings. For instance, if your car's maximum setting is 16A and the charger is set to 32A, the charging current will be limited to 16A.

Can I control the charger if I don't have a Wi-Fi connection in my garage?

Wi-Fi is required for remote control via the SmartLife app. If your garage doesn't have Wi-Fi, consider using a Wi-Fi repeater or use the RFID card for manual operation.

How do I update the firmware if it's not compatible with my electrical supply?

If you encounter compatibility issues, please reach out to the seller for assistance with updating the charger's firmware.

What are the safety features of this charger?

The charger includes overcurrent, overvoltage, undervoltage, and leakage protections (type A + DC 6mA). It is designed with an IP65-rated charging case and an IP55-rated plug, ensuring resistance to dust and water.

What is the warranty period for this charger?

The Osoeri EV charger comes with a 2-year limited warranty. For warranty service, contact the seller as described in the RFID card section.

How long does it take to fully charge a vehicle?

The charging time depends on your vehicle's battery capacity and the setting of the charging current. The charger can deliver up to 22kW, which could provide a full charge in as little as a few hours for some vehicles.

**Product FAQ:**

**1. What are the input voltage specifications for the Osoeri EV Charger?**
The Osoeri EV Charger operates in single-phase at 220-240V AC with a maximum of 7.36 kW and in three-phase at 380-400V AC with a maximum of 22 kW.

**2. Can the charging current be adjusted on the Osoeri EV Charger?**
Yes, the charging current can be adjusted from 1 to 32 A via the accompanying mobile app.

**3. How can I control the Osoeri EV Charger remotely?**
You can control the charger remotely using the "SmartLife" app, which requires a 2.4 GHz Wi-Fi and Bluetooth connection. Through the app, you can set charging schedules, optimize charging times, and share access with family members.

**4. What safety features does the Osoeri EV Charger have?**
The charger is designed with IP65-rated housing and IP55-rated gun head for dust and water resistance. It includes protection against overcurrents, surges, undervoltage, and leaks. The charger also shuts off automatically after a full charge.

**5. Does the Osoeri EV Charger support RFID technology?**
Yes, the charger is equipped with two RFID readers for easy vehicle charging initiation using RFID cards.

**6. How is the installation process for the Osoeri EV Charger?**
The charger can be installed either on a wall using provided accessories or on a custom-made pole with a concrete base (not included). Professional electrician installation is recommended.

**7. What are the warranty details for the Osoeri EV Charger?**
The product comes with a 2-year limited warranty from the manufacturer.

**8. Is technical support available for the Osoeri EV Charger?**
For any quality issues or inquiries, customers can contact support through their Amazon account under "My Orders" and selecting "Contact Seller" for assistance within 48 hours.

**9. What are some notable customer reviews about the Osoeri EV Charger?**
Customers have praised the product for its quality, ease of installation, remote control capabilities via the app, RFID card functionality, and responsive customer service.

**10. Is there any compatibility information regarding power supply types for the Osoeri EV Charger?**
Customers should ensure that their power supply configuration aligns with the charger's specifications to avoid compatibility issues with charging current levels.

Please note that these FAQs are based on general information about the Osoeri EV Charger and may vary depending on specific use cases or configurations.