Amazon Echo Show 21 User Manual

Getting Started

• Unpack Your Device: Open the box and remove the Echo Show 21, Alexa Voice Remote, power adapter, wall mount, anchors, screws, mounting template, and quick start guide.
• Power On: Connect the power adapter to the Echo Show 21 and plug it into an electrical outlet.
• Set Up Device: Follow the on-screen instructions to connect to your Wi-Fi network and log in to your Amazon account.

Using Your Echo Show 21

• Home Screen Personalization: Customize your home screen with widgets by touching and holding a widget to resize or move it.
• Streaming Content: Say "Alexa, open [streaming app name]" to enjoy content from services like Prime Video, Netflix, and more.
• Smart Home Control: Use voice commands or the smart home dashboard to control compatible devices.
• Digital Photo Frame: Upload your photos and set the home screen to display them as a digital photo frame.
• Video Calling: Make video calls with a centered, auto-framing camera by saying "Alexa, call [contact name]".

Troubleshooting Tips

Frequently Asked Questions (FAQ)

FAQ [continued]

**Amazon Echo Show 21 Product FAQ**

**Q: What is the display size of the Amazon Echo Show 21?**
A: The Amazon Echo Show 21 features a stunning 21" Full-HD (1080p) smart display.

**Q: Can I personalize my home screen on the Echo Show 21?**
A: Yes, you can use customizable widgets to keep your day organized with features like calendars, shopping lists, weather updates, and more.

**Q: What entertainment options are available on the Echo Show 21?**
A: The built-in Fire TV provides access to thousands of apps such as Prime Video, Netflix, YouTube, and Apple TV for endless entertainment possibilities.

**Q: How does the Echo Show 21 enhance smart home control?**
A: You can control your smart devices with voice commands or through the smart home dashboard, allowing you to manage devices like lights and cameras easily.

**Q: Can I use the Echo Show 21 as a digital photo frame?**
A: Yes, you can turn your home screen into a stylish digital photo frame to display your favorite memories with auto curation features.

**Q: What privacy features are included with the Echo Show 21?**
A: The device is designed with multiple privacy controls, including a mic/camera-off button and a built-in camera shutter for added privacy protection.

**Q: What connectivity options does the Echo Show 21 offer?**
A: The device supports Wifi 6E connectivity, Bluetooth streaming, and serves as a Zigbee + Matter + Thread Border Router for seamless smart home integration.

**Q: Are there any accessibility features available on the Echo Show 21?**
A: Yes, the device offers various accessibility features such as Tap to Alexa, Adaptive Listening, VoiceView screen reader, and more to cater to different user needs.

**Q: What is included in the box when purchasing an Amazon Echo Show 21?**
A: The package includes the Echo Show 21 device, Alexa Voice Remote with batteries, power adapter, wall mount kit, quick start guide, and necessary accessories for setup.

**Q: What warranty options are available for the Echo Show 21?**
A: The device comes with a 1-year limited warranty and service included, with optional extended warranty plans available for purchase.

Specifications

Brand	Amazon
Size	21.4"W x 13.2"H x 1.5"D
Weight	10.7 lb
Display	21” with 1920 x 1080 resolution. Use in landscape or portrait orientation.
Camera	13 MP + Shutter (Photo quality/size may vary)
Audio	Two 2” woofers + two 0.6” tweeters
Wifi Connectivity	Wifi 6E (802.1ax) is supported. Tri-band, dual-antenna wifi (MIMO). Supports 802.11a/b/g/n/ac wifi networks. Does not support connecting to ad-hoc (or IBSS) wifi networks.
Smart Home Hub	Zigbee + Matter + Thread Border Router
Amazon Sidewalk	A shared network that helps compatible devices work better at home and beyond the front door. If wifi is lost, Sidewalk enables certain devices to stay connected. Also, Sidewalk helps devices like water sprinklers and pet locators work over longer distances. Sidewalk uses a small portion of your internet bandwidth to provide these benefits to you and your neighbors via Sidewalk Bridges (participating Echo and Ring devices), and is turned on for your device unless you have previously turned off the setting. You can turn off Sidewalk at any time. Learn more about Sidewalk.
Bluetooth connectivity	Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 15 or from Echo Show 15 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.
System requirements	Echo Show 21 comes ready to connect to your wifi. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Learn more about supported operating systems. Certain skills and services may require subscription or other fees.
Set up requirements	Amazon wifi simple setup enables customers to connect smart devices to their wifi network in a few easy steps. Wifi simple setup is another way Alexa is always getting smarter. Learn more about frustration-free setup.
Processor	Octa-core SoC with Amazon AZ2 neural network engine
Sensor	ALS RGB + Accelerometer
Included in the Box	Echo Show 21, Alexa Voice Remote with batteries, power adapter (30W) and 5 ft. cord (white), wall mount, anchors, screws, mounting template, and quick start guide. Setup requires wifi. Device can be wall mounted (electric drill required) or placed on a stand (sold separately).
Warranty and service	1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo Show 21 is subject to the terms found here. Use of Fire TV on Echo Show 21 is subject to all the terms found here.
Privacy features	Wake word technology, streaming indicators, microphone/camera off button, camera shutter, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy.
Accessibility Features	To enable features that personalize Alexa to your abilities, go to Settings → Accessibility. • Tap to Alexa enables access to Alexa via touch, instead of speech, through on-screen tiles or a keyboard, including the ability to save your favorite actions. • Adaptive Listening provides customers more time to finish speaking before Alexa responds. • Preferred Speaking Rate enables customers to control how fast or slow Alexa speaks. • Alexa Captioning, Call Captioning, and Closed Captioning provide text captions in any mode for supported content. • Show and Tell helps customers who are blind or visually impaired identify products when you say “Alexa, what am I holding.” • VoiceView screen reader enables access for customers who are blind or visually impaired. • Screen Magnifier enables customers to zoom in/out, and pan around the screen. • Notify When Nearby will play notification sounds when you’re detected near your Echo device. • Kindle Read Aloud will have Alexa read your Kindle books aloud. • Real Time Text enables customers to type live text in a video call. • Alexa Accessibility features also include settings for Color Inversion, Color Correction, Request Sound and more.
Language	Alexa speaks English and Spanish
Alexa Skills & Features	Alexa makes your life easier, more meaningful, and more fun by letting you voice control your world. Alexa can help you get more out of the things you already love and discover new possibilities you've never imagined. Discover and learn what Alexa can do.
Software Security Updates	This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device.
Content Availability	Certain apps and services are subject to change or withdrawal at any time, may not be available in all areas and languages, and may require separate subscriptions.
Size	1.5” x 5.6” x 0.7” (38.68 mm x 141.3 mm x 17.6 mm)
Weight	0.1 lb (45g) (without batteries)
Batteries	2 AAA (included)
Technology	Bluetooth
Compatibility	Echo Show 15, Echo Show 21, Fire TV Stick 4K (1st Gen and later), Fire TV Stick 4K Max (1st Gen and later), Fire TV Stick (3rd Gen)
Warranty and service	90-Day Limited Warranty and service included. Use of Fire TV is subject to the terms found here.