MOTOCOCHE Electric Vehicle Charging Station User Manual

Installation Guide

Mount the main unit on the wall using the mounting plate and M4*30 screws provided.
Ensure the installation location is dry and well-ventilated, with ambient temperature between -20℃ and +50℃.
Connect the power supply cable to your electrical system. For a 7KW charge, use a 10mm² cable. For a 3.5KW charge, use a 2.5mm² cable.
Ensure the power supply cable is properly insulated and secured.
Plug in the charging cable to the charging station and your electric vehicle (EV).

Operation Instructions

Choose your preferred language from the six available options on the 4.3" HD LCD screen.
For scheduled charging, set the future charging time by adjusting the "appointment time" to manage charging during off-peak hours.
For normal charging mode, plug in the charging gun and click "Start/Stop" on the screen to begin or end charging.
The EV will automatically lock the charging gun when charging starts to prevent theft.

Troubleshooting Tips

Charging Does Not Start: Ensure the charging cable is securely connected to both the charging station and the EV. Check for any error messages on the display.
Incorrect Cable Length: If the power supply cable is shorter than specified, contact the seller for assistance.
Display Issues: If the screen is not functioning properly, try resetting the unit or check for any loose connections.
Charging Station Does Not Lock: Verify that the smart card or password mode is activated if the plug and play mode is not enabled.

Frequently Asked Questions (FAQ)

What should I do if the power supply cable is shorter than 1 meter?

If the power supply cable is shorter than the specified length, please contact MOTOCOCHE customer service for assistance.

Can I get a user manual in French?

Yes, you can request a French user manual from the seller without any issues.

What type of maintenance is required for this charging station?

The MOTOCOCHE charging station is designed to be low maintenance. However, it is recommended to periodically check the unit for any physical damage and ensure the connectors are clean and dry.

Is there a warranty for this charging station?

Yes, the MOTOCOCHE Electric Vehicle Charging Station comes with a 2-year limited warranty.

How do I adjust the charging current?

To adjust the charging current, open the unit and move the "JP2" jumper to switch between 16A (3.5KW) and 32A (7KW) output.

What safety features does this charging station have?

The station is equipped with IP65 and IP55 rated components for dust and water resistance, and it has safeguards against overvoltage, undervoltage, overheating, low temperature, overcurrent, emergency stop, grounding, and leakage.

Please note that the above HTML content is a simplified user manual and FAQ based on the information provided. It is essential to refer to the actual user manual provided by the manufacturer for detailed installation, operation, and safety instructions. The troubleshooting tips and FAQs are general guidance and may not cover all issues or questions. For specific concerns or warranty service, it is recommended to contact MOTOCOCHE customer support directly.

FAQ [continued]

**Product FAQ:**

**1. What is the maximum power output of the MOTOCOCHE 7KW Electric Vehicle Charging Station?**
- The station has a maximum power output of 7KW, allowing for a complete charge in approximately 7 hours at an average speed of 45km/h.

**2. Can the charging current be adjusted on this EV charger?**
- Yes, the charging current can be adjusted between 16A and 32A. This adjustment is automatic based on the vehicle's requirements.

**3. What are the two modes of charging available with this station?**
- The two modes of charging are:
- Setting the charging time in advance to manage charging during off-peak hours.
- Normal charging mode where you can start or stop the charge by pressing "Start/Stop" on the screen.

**4. How can the station be unlocked for charging?**
- The station offers three unlocking methods:
- Plug and Play mode.
- Smart card unlocking mode with two provided smart cards.
- Password unlocking mode (initial password: 123456) for added security.

**5. In how many languages is the station interface available?**
- The station supports six languages: French, English, Italian, Spanish, German, and Chinese, allowing for personalized user experience.

**6. What safety features does this EV charger offer?**
- The station is designed with IP65-rated charging box and IP55-rated charging head for dust and rain protection. It includes safeguards against overvoltage, undervoltage, overheating, overcurrent, emergency stop, grounding, leakage protection, and more.

**7. What is included in the packaging of this EV charging station?**
- The package includes the main unit, mounting plate, screws, IC cards (2), warranty card (1), user manual (contact customer service for French manual), an 8m charging cable, and a 1m power cable compliant with IEC 61851 | TÜV standards.

**8. Is there any warranty provided with this product?**
- MOTOCOCHE offers a 2-year limited warranty along with 24/7 customer service support.

Please note that these FAQs are based on the provided product information and may vary based on individual usage scenarios.

Certificat de conformité (PDF)

Informations de sécurité (PDF)

Specifications

Brand	‎MOTOCOCHE
Model Number	s310s311
Category	High-Tech > Auto et Moto > Outils et dépannage > Équipements garage et atelier > Équipement de charge véhicule électrique > Stations de charge
Marque	‎MOTOCOCHE
Garantie constructeur	‎2 Year Limited Warranty
Disponibilité des pièces détachées	‎Information indisponible sur les pièces détachées
Mises à jour logicielles garanties jusqu’à	‎Information non disponible
Moyenne des commentaires client	4,0 4,0 sur 5 étoiles 1 évaluation 4,0 sur 5 étoiles
Référence constructeur	s310s311
ASIN	B0CM3C64RJ
Classement des meilleures ventes d'Amazon	13,191 en Auto et Moto (Voir les 100 premiers en Auto et Moto) 16 en Stations de charge véhicule électrique
Date de mise en ligne sur Amazon.fr	26 décembre 2023
First Available	26 décembre 2023

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