User Manual for ACEMAGIC Laptop Computer
Getting Started
- Unpack your ACEMAGIC Laptop from the box and place it on a stable surface.
- Connect the two-part power supply cable to the charging port and plug it into an electrical outlet.
- Press the power button located in the top right corner of the keyboard to turn on the laptop.
- Follow the on-screen instructions to set up Windows 11, including connecting to Wi-Fi, setting up a user account, and customizing your settings.
Basic Operations
- To access the Internet, click on the Wi-Fi icon on the taskbar and select your network. Enter the password if required.
- Use the touchpad or connect a USB mouse to navigate the cursor on the screen. Click, double-click, or right-click as needed.
- To use the webcam for video calls, open your preferred video conferencing software and select the built-in 1MP webcam as the video source.
- Connect external devices like headphones or speakers using the 3.5mm headphone jack or Bluetooth 5.0.
- Expand storage by inserting a 128GB TF card into the TF Card Socket or by replacing the 512GB SSD with up to a 2TB SSD if more space is needed.
- To connect to an external display, use the HDMI Type A port or the Type-C (Data) port with a compatible cable.
Charging Your Laptop
- Connect the Type-C power supply cable to the Type-C DC Jack on the laptop.
- Plug the other end of the cable into an electrical outlet.
- The LED indicator will light up to show that the laptop is charging.
- Charge the laptop until the battery is full for optimal battery health.
Troubleshooting Tips
- Touchpad Not Responding: Ensure it's not locked by pressing [Fn] + Space Bar.
- Charging Issues: Check the power cable and ensure the charging port is clean and undamaged. Try a different outlet if necessary.
- Slow Performance: Close unnecessary programs, and consider adding more storage or upgrading the SSD.
- Wi-Fi Connection Problems: Restart the router, forget the network on the laptop, and reconnect.
- Audio Issues: Check the volume levels and audio output device settings. Restart the laptop if needed.
- Malware Concerns: Run a full virus scan using your antivirus software and ensure your system is up to date with the latest security patches.
Frequently Asked Questions (FAQs)
What type of SSD is compatible for upgrades?
The ACEMAGIC Laptop supports M.2 SSDs. Ensure the SSD is compatible with the Serial ATA-600 interface.
Can I charge the laptop using the USB-C (Data) port?
No, the USB-C (Data) port does not support charging. Use the designated Type-C DC Jack for charging the laptop.
Does the USB-C port support Thunderbolt or eGPU?
The USB-C port on this model does not support Thunderbolt or external GPUs. It is intended for data transfer only.
What should I do if my laptop's charging port stops working?
Contact customer support for assistance. Avoid attempting to repair the port yourself as it may void the warranty.
Is there a difference between the AX15 and AX16 models?
While the AX15 and AX16 models may share similar features, they may differ in certain specifications such as the processor and ports available. Always refer to the specific model's documentation for accurate information.
How do I ensure the laptop is free from malware?
Upon setting up your laptop, perform a full virus scan using reputable antivirus software. Regularly update your software and avoid downloading files from untrusted sources.
Can I use this laptop for gaming?
The ACEMAGIC Laptop is equipped with Intel UHD Graphics and can handle light gaming. However, it may not be suitable for demanding modern games that require more advanced graphics capabilities.
What is the battery life of the laptop?
Battery life varies based on usage, but the 38Wh battery is designed to provide long-lasting performance for typical day-to-day tasks.
How can I contact customer support for technical assistance?
ACEMAGIC provides lifetime technical support. You can contact them through the customer service information provided with your laptop purchase.
FAQ [continued]
**Product FAQ: ACEMAGIC Laptop Computer****1. What is the processor used in the ACEMAGIC Laptop?**
The ACEMAGIC Laptop features the latest Intel 12th Gen Alder Lake N95 processor with 4 cores/4 threads, 6MB cache, and speeds up to 3.4GHz.
**2. How much RAM and storage does the laptop have?**
The laptop comes with 16GB of DDR4 RAM and a speedy 512GB M.2 SSD, providing a 50% performance boost compared to DDR3-equipped machines.
**3. What is the screen size and resolution of the laptop?**
The laptop features a 16-inch display with a resolution of 1920 x 1200 pixels, offering immersive visuals and thin-bezel design for FHD viewing.
**4. What connectivity options does the laptop offer?**
The laptop is equipped with HDMI Type A X 1, USB2.0 X 1, USB3.2 X 2, Type_C(Data) ×1, 3.5mm Headphone jack X 1, 128GB TF Card Socket X 1, Type_C DC Jack X 1. It also supports high-speed transmission with 802.11ac WiFi and stable connections through Bluetooth 5.0.
**5. Does the laptop have a webcam?**
Yes, the laptop comes with a built-in 1MP front camera located above the screen frame for taking pictures or video calls.
**6. What operating system does the laptop run on?**
The ACEMAGIC Laptop runs on Windows 11, providing a modern and efficient user experience.
**7. How is the durability of the laptop ensured?**
The laptop features a metal body designed to withstand pressure and collision, making it durable for everyday use. Additionally, it has a flat hinge that allows for flexible use up to 180°.
**8. What is included in the warranty and support for this product?**
ACEMAGIC offers lifetime technical support and a 12-month quality warranty for customers. If you have any questions or issues while using the laptop, you can contact their support team for assistance.
**9. Can I expand the storage capacity of this laptop?**
Yes, you can expand the storage by using a 128GB TF card or replacing the existing 512GB SSD with a maximum SSD of up to 2TB to provide ample space for your files and favorites.
**10. How much does the ACEMAGIC Laptop weigh and what are its dimensions?**
The laptop weighs approximately 3.74 pounds and has dimensions of 14.07 x 9 x 0.66 inches, making it portable and easy to carry around in a backpack or bag.
Specifications
| Brand | ACEMAGIC |
| Model Number | AX16 |
| Category | Electronics > Computers & Accessories > Computers & Tablets > Laptops > Traditional Laptops |
| Standing screen display size | 16 Inches |
| Screen Resolution | 1920 x 1200 pixels |
| Max Screen Resolution | 1920 x 1200 Pixels |
| Processor | 3.4 GHz Intel_Mobile_CPU |
| RAM | 16 GB DDR4 |
| Hard Drive | 512 GB SSD |
| Graphics Coprocessor | Intel UHD Graphics Up to 1.2GHz |
| Chipset Brand | Intel |
| Card Description | Integrated |
| Wireless Type | 802.11a/g/n/ac |
| Number of USB 2.0 Ports | 1 |
| Number of USB 3.0 Ports | 2 |
| Brand | ACEMAGIC |
| Series | AX16 |
| Item model number | AX16 |
| Operating System | Windows 11 |
| Item Weight | 3.74 pounds |
| Product Dimensions | 14.07 x 9 x 0.66 inches |
| Item Dimensions LxWxH | 14.07 x 9 x 0.66 inches |
| Color | Grey |
| Processor Brand | Intel |
| Number of Processors | 4 |
| Computer Memory Type | DDR4 SDRAM |
| Hard Drive Interface | Serial ATA-600 |
| Power Source | Battery Powered |
| Batteries | 1 Lithium Ion batteries required. (included) |
| ASIN | B0CVH2H98G |
| Customer Reviews | 4.0 4.0 out of 5 stars 105 ratings 4.0 out of 5 stars |
| Best Sellers Rank | #2,293 in Computers & Accessories (See Top 100 in Computers & Accessories) #281 in Traditional Laptop Computers |
| Date First Available | January 23, 2024 |
| Model Name | AX16 |
| Screen Size | 16 Inches |
| Color | Grey |
| Hard Disk Size | 512 GB |
| CPU Model | Intel Mobile CPU |
| Ram Memory Installed Size | 16 GB |
| Operating System | Windows 11 |
| Special Feature | Numeric Keypad |
| Graphics Card Description | Integrated |
| Weight | 3.74 pounds |
| Dimensions | 14.07 x 9 x 0.66 inches |
| First Available | January 23, 2024 |
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