Plantronics BackBeat FIT 350 Wireless Headphones - Black

Q: Is delivery safe?
A: We cannot confirm the safety of delivery, but we assume it is safe and secure.

Q: Sometimes they work great but often they will start working and then the sound starts breaking up and is terrible, any fix or suggestion?
A: If you are experiencing audio issues with your BackBeat FIT 350, try resetting the Bluetooth connection with your mobile device. Unpair the headset from your mobile phone by accessing your Bluetooth settings, power off your mobile phone for 2 minutes and turn it back on, and re-pair the headset with your mobile phone and test. If the same problem persists, please contact Plantronics Customer Care Team for further assistance or request a replacement directly through their official website.

Q: Is it good for outdoor use/rain?
A: The BackBeat FIT 350 is water-resistant and sweatproof, which protects the wireless earbuds from sweat, rain, and spills. However, we do not recommend using the headset during heavy rain.

Q: What is the range on this Bluetooth headphones?
A: The wireless range of the BackBeat FIT 350 is up to 33ft / 10m within a clear line of sight.

Q: Does this set come with changeable ear bud pieces/sizes?
A: Yes, the BackBeat FIT 350 headphones come with different eartip sizes (S, M, L).

Q: Is there a feature that allows you to change songs?
A: Yes, you can track forward by pressing and holding for 2 seconds the Plus button and track back by pressing and holding for 2 seconds the minus button.

Q: Compatible with Garmin vivoactive 3 music smartwatch?
A: Yes, as long as it has Bluetooth.

Q: Does it have a sleep mode if not being used but left on?
A: Yes, when kept without any use for a couple of hours and disconnected from the phone, the unit will turn into deep sleep mode to save battery.

Q: Why can I not connect them to my Windows 10 laptop? I enable Bluetooth but the device is not discoverable.
A: Compatibility will depend on the Bluetooth channels your laptop's Bluetooth card has. These are the ones it should have to at least allow a connection: FP 1.6, HSP 1.2, A2DP v1.2, AVRCP v1.4. To make your BackBeat FIT 350 discoverable, you need to set it on pairing mode manually by powering on the headset and pressing the Center button until you hear "pairing" and the LED light flashes red and blue. If you have any further questions, please contact Plantronics Customer Care Team for further assistance.

Overall, the BackBeat FIT 350 Wireless Headphones are stable, ultra-light, sweatproof in-ear workout headphones that provide maximum stability during rigorous training sessions. They have an ultra-lightweight design that provides all-day comfort and come with six mm drivers and passive noise-canceling eartips that deliver deep, rich sound and block out noise. The headphones also feature a water-resistant and sweatproof design that protects them from sweat, rain, and spills. They come with three sets of eartips in different sizes (S, M, L) and have a wireless range of up to 33ft / 10m within a clear line of sight. The BackBeat FIT 350 also has a long-lasting battery that provides up to six hours of power on a single charge and gets a full hour of listening from a 15-minute charge.