Nineplus Wireless USB WiFi Adapter for PC - 802.11AC 1200Mbps Dual Antennas

Q: Do I need to have a Wi-Fi card already installed in my PC for this adapter to work?
A: No, you do not need to have a Wi-Fi card already installed in your PC. The Nineplus Wi-Fi adapter has high function features to bring your PC/laptop to high Wi-Fi class.

Q: While it sees my 5GHz network, it refuses to connect to it. It only connects to the 2.4GHz one. Why? I'm using the latest Realtek drivers.
A: The short answer is that 2.4 GHz will generally register as having better signal strength compared to 5GHz. Windows tends to prefer this, and most consumer routers won't signal the endpoint to switch to 5GHz. You can fix this by going to the advanced adapter properties and seeing if you can set it to "Prefer 5GHz". Alternatively, the WiFi Mode setting can be set to a set that excludes 2.4GHz like 802.11 a/c/n/ac.

Q: Can someone walk me through getting this Wi-Fi stick to work on Linux Mint? I can do terminal work and I have the CD for this. Can't figure it out.
A: It doesn't work on Linux unless you change certain security settings to allow the company to collect your browsing information. We are completely against proprietary hardware of this nature, so the short answer is no. All USB Wi-Fi cards should be plug and play on Linux systems. If they aren't plug and play, then we highly recommend avoiding them if you value your privacy.

Q: My product has gone bad in 7 months. The USB hub is not being picked up by my laptop. Who do I need to contact for warranty services?
A: Please contact us from Amazon message, and we will send you a new one for free as we offer a 2-year warranty. Look for "sold by Nineplus99" on the listing right side under the buy box, then click the "Nineplus99" and look for the "ask a question" button to send us a message. We will send you a new one after we receive your message.

Q: Will this work on an Xbox?
A: No, it is incompatible with drivers and the Xbox's built-in Wi-Fi would likely get interfered with.

Q: Do you have to plug this into your computer?
A: Typically, yes. If you're trying to give wireless capability to a device that's not a computer, it's possible that native drivers do not exist that will allow it to use this software that would be installed automatically. Typically, this is going to be used to give things like desktop computers which do not usually have wireless adapters wireless capability.

Q: I do DJ and karaoke, and sometimes the Wi-Fi is really slow. Would this help me?
A: Yes, this Wi-Fi adapter does make the signal a lot stronger. I have a computer 2 floors down, and the signal strength is excellent. I would definitely try it.

Q: Will this work if I don't have internet like during camping?
A: No, it has to have Wi-Fi to connect to the internet. It is only a Wi-Fi antenna.

Q: I have built a computer but it doesn't have wireless connections. My router doesn't have antennas. Will it still work?
A: Make sure your router is a "wireless router" and/or its function built-in.

Q: I keep getting packet loss when gaming. How can I fix it? Drivers are installed.
A: Most likely, it's an internet connection issue.