AudioRange ITE-1000 Wireless TV Headset for Seniors.

Product FAQ:

Q: What is included in the AudioRange ITE-1000 bundle?
A: The AudioRange ITE-1000 bundle includes 1 headset, a charging dock, a digital optical audio cable, an analog RCA auxiliary audio cable, and interchangeable earbuds.

Q: Is the setup process easy?
A: Yes, the setup process is simple. You just need to plug the included audio cable from the output jack on your TV and into the transmitter, slide the power button located on the back of the transmitter to mono or stereo, and press the power button on the headset. No pairing or passwords required.

Q: Is the wireless headphone system universally compatible with most devices?
A: Yes, it is. The package includes both digital optical and analog RCA auxiliary audio cables, making it compatible with most TVs, cable/satellite boxes, and audio receivers.

Q: What are some of the features of the AudioRange ITE-1000 headset?
A: The headset has dedicated volume controls on the dock for easy loudness adjustment, a microphone and corresponding button that will mute TV audio and amplify surrounding audio, voice-clarifying tone control, right/left balance control if the user suffers more hearing loss in one ear, and a long-lasting rechargeable battery. It is also 50% lighter than traditional headphones and includes an assortment of eartips for comfortable fit.

Q: How long does the battery charge last? How long does it take to fully recharge?
A: The replaceable batteries will provide approximately 8 hours of use and takes 1-2 hours to fully charge.

Q: Is this product compatible with Vizio brand TVs?
A: Yes, it should be compatible with most TVs including Vizio brand TVs.

Q: Can this product be used as a hearing aid?
A: Each headset includes a secondary microphone function that can be pushed on/off to function like a hearing aid.

Q: What should I do if I get nothing but static in my headphones?
A: If you've followed the instructions using the digital optical connection method but hear no sound or only loud static in the headphones, your TV was not set for headphone use from the factory. Please follow the steps provided by AudioRange to update the TV's internal audio format.

Q: Is there an adapter available for 6.35mm phones?
A: Yes, a 6.35mm (1/4") phones adapter can be found on Amazon.

Q: Does this product work with an external amplifier instead of TV speakers?
A: The ITE-1000 Audio System will connect via the optical digital audio out connection. Make sure it's free/available and that your amplifier is not using this connection. If your amplifier is using this optical connection, you could try moving the amplifier to a different TV connection such as HDMI (ARC) to free up this connection.

Q: How does the charging dock work?
A: You just need to slot the headphones in the included charging dock for fast and simple charging. Look for the charging indicator light on the dock, and you’ll know the device is recharging.