User Manual for COIOC S22 Wireless Earbuds

Introduction

Thank you for choosing the COIOC S22 Wireless Earbuds. This user manual will guide you through the setup, pairing, and usage of your new earbuds. Please read the instructions carefully to ensure the best performance and user experience.

Package Contents

• COIOC S22 Wireless Earbuds (1 pair)
• Mini Charging Case
• USB-C Charging Cable
• User Manual

Initial Setup

1. Charge the earbuds by placing them in the charging case. Connect the USB-C cable to the charging case and a power source.
2. When the earbuds are fully charged, the LED indicators on the case will turn off.

Pairing the Earbuds with Your Device

1. Turn on the Bluetooth of your device (smartphone, tablet, etc.).
2. Take out the earbuds from the charging case. The earbuds will automatically turn on and enter pairing mode.
3. Search for "S22" in your device's Bluetooth settings and connect to pair.
4. Once paired, the earbuds will automatically reconnect to the last connected device when taken out of the charging case.

Controlling the Earbuds

The S22 earbuds feature smart touch controls. Use the following gestures to control your earbuds:

• Click the R earbud to increase the volume.
• Double-tap the right earbud to skip to the next track.
• Double-tap the left earbud to go back to the previous track.
• Triple-tap either earbud to activate your device's voice assistant (e.g., Siri, Google Assistant).
• Press and hold either earbud for 2 seconds to answer or end a call.

Charging the Earbuds

1. Place the earbuds in the charging case. Make sure they are properly seated and the LED indicators are lit.
2. Connect the USB-C cable to the charging case and a power source.
3. The earbuds will fully charge in approximately 1 hour.
4. A single charge provides up to 5 hours of playtime, and the charging case extends the battery life by an additional 30 hours.

Troubleshooting Tips

• If the earbuds are not connecting to your device, make sure the device is within 32 feet (10 meters) of the earbuds. Disconnect the earbuds from any other connected devices and try pairing again.
• If only one earbud is working, place both earbuds in the charging case and delete the Bluetooth pairing information from your device. Take out both earbuds and pair them with your device again.
• If the sound level on one side of the earbuds is too high or too low, or the earbuds are not working properly, contact the manufacturer for a replacement.

FAQs

What is the return policy?

If you experience a product quality issue or missing accessories, you can contact COIOC for a free return or exchange within 2 years, or you can contact Amazon for a return within 30 days of receipt.

How do I adjust the volume on the earbuds?

Click the R earbud to increase the volume. There is no specific control to decrease the volume; you will need to use your device's volume controls to lower the volume.

Can I use the earbuds for phone calls and video conferences?

Yes, the S22 earbuds have 4 built-in microphones and CVC 8.0 beamforming technology for clear calls and video conferences.

How do I charge the earbuds and how long does it take?

Place the earbuds in the charging case and connect the USB-C cable to the case and a power source. The earbuds will fully charge in approximately 1 hour.

What is the playtime for the earbuds?

The earbuds provide up to 5 hours of playtime on a single charge. The charging case extends the battery life by an additional 30 hours.

If you have any further questions or need assistance, please contact COIOC customer support for a solution within 24 hours.

Q: What is the return policy?
A: If there is a product quality issue or missing accessories, you can contact COIOC for a free return or exchange within 2 years. Alternatively, you can contact Amazon for a return within 30 days of receipt.

Q: How do I pair the earbuds?
A: When pairing for the first time, turn on the Bluetooth of your device, take out the true wireless earbuds, search for "S22" and connect to pair.

Q: What if the volume is too low?
A: Click the R earbud to increase the volume.

Q: What if I can't connect to my phone?
A: Make sure the device is not more than 32 feet away from the headphones wireless. Disconnect the wireless headphones Bluetooth from other devices and then re-pair.

Q: Can I use only one earbud?
A: Yes, you can use one earbud. However, both will automatically connect to one device at a time. You cannot use them for two separate devices at the same time.

Q: What if one side of the earbuds has low sound or is not working properly?
A: It is possible that the speakers and accessories of the earbuds have malfunctioned during shipping. Please notify COIOC for a replacement.

Q: What if any product problem occurs?
A: Notify COIOC first for a solution. Go to "Your Orders" and find the order ID in the list. Get in touch with COIOC, and they will provide a solution within 24 hours. Alternatively, you can email them at the end of the description.

Q: What is included in the package?
A: The package includes headphones, charging case, USB-C cable, and product manual.

Q: Are they compatible with iPhone 12?
A: Yes, they are compatible with iPhone 12 and other devices that have Bluetooth.

Q: How is the call quality?
A: The earbuds have 4 built-in mics and CVC 8.0 beamforming technology for precise sound pickup, so your voice can be heard clearly in calls, video conferences, live broadcasts, and more.

Q: How is the sound quality?
A: The earbuds have a 13mm polymer titanium-plated cone speaker, closely integrated with bass enhancement duct for 43% bass boost, providing clear stereo sound.

Q: How long is the battery life?
A: With energy-saving technology and Type-C fast charging, the wireless earbuds take only 1H to fully charge. They provide 5H of playtime on a single charge, and the mini charging case extends battery life by 30H. Ideal for hiking and traveling.

Q: How do I contact the seller for more details?
A: Go to your order page, find the order number of the product in the list, click "Contact Us". You can also find the merchant through the warranty card or the email at the end of the manual. Customer service response is prompt and effective and can solve your doubts and problems.