User Manual: Syncwire Type 2 22kW 5m 32A Three-Phase EV Charging Cable

Product Overview

The Syncwire Type 2 22kW 5m 32A Three-Phase EV Charging Cable is designed for fast and efficient charging of electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs) with Type 2 and CCS2 charging ports. This durable and shock-resistant cable is compliant with IP54 standards and TÜV Rheinland certified, ensuring safety and reliability.

Package Contents

1 x Syncwire Type 2 EV Charging Cable (5m length)
2 x Velcro Straps
1 x Waterproof Storage Bag
1 x High-Quality Flannel Cleaning Cloth
1 x User Manual

Specifications

Brand: SYNCWIRE
Color: Black
Weight: 4.14 Kilograms
Maximum Charging Power: 22kW (supports 11kW/7.4kW/3.7kW)
Compliance: FCC, IP54

Instructions for Use

Ensure that both the EV charging station and your vehicle are equipped with Type 2 connectors.
Uncoil the Syncwire EV charging cable and use the provided velcro straps to manage any excess length.
Connect one end of the charging cable to the charging station.
Connect the other end of the charging cable to your vehicle's charging port.
Initiate the charging process according to your vehicle's instructions or the charging station's interface.
Once charging is complete, disconnect the cable starting with the vehicle's end, then the charging station's end.
Clean the connectors with the provided flannel cloth if necessary, and cover them with the rubber caps to prevent dirt and moisture ingress.
Coil the cable, secure it with the velcro straps, and store it in the waterproof storage bag for future use.

Troubleshooting Tips

Charging Does Not Start

Check if both connectors are properly inserted into the charging station and vehicle.
Ensure the charging station is operational and has power.
Verify if your vehicle's charging system is functioning correctly.
Inspect the cable for any visible damage or defects.

Cable Becomes Warm During Charging

It is normal for the cable to become slightly warm during charging at full power. If the cable becomes excessively hot, discontinue use and contact Syncwire support.

Connectors Are Dirty or Wet

Clean the connectors with the provided flannel cloth and ensure they are completely dry before use.
Use the rubber caps to protect the connectors when not in use.

Frequently Asked Questions (FAQs)

Is this cable compatible with all Type 2 vehicles?

Yes, the Syncwire Type 2 EV Charging Cable is compatible with all EVs and PHEVs that have Type 2 and CCS2 charging ports.

Can the cable be used in extreme temperatures?

The cable is designed to operate within a temperature range of -35°C to +50°C, ensuring reliable performance in various weather conditions.

How long does it take to charge a vehicle with this cable?

Charging times vary based on the vehicle and charging station. For instance, it can take approximately 2 hours to fully charge a Renault Zoe or 6 hours for a Tesla Model X with an appropriate charging station.

How do I maintain the cable?

Keep the cable clean using the provided flannel cloth, store it in the waterproof bag when not in use, and protect the connectors with the rubber caps.

What should I do if the cable doesn't work?

Refer to the troubleshooting tips above. If the problem persists, contact Syncwire customer support for assistance.

Is the storage bag included with the cable?

Yes, a high-quality waterproof storage bag is included for convenient transport and storage of the cable.

What is the warranty period for the Syncwire EV Charging Cable?

Please refer to the Syncwire warranty policy for detailed information on the warranty period and coverage.

Can I use this cable for fast charging?

Yes, this cable supports ultra-fast charging up to 22kW, provided that the charging station and your vehicle also support this charging speed.

Is the cable certified for safety?

Yes, the cable is IP54 rated for water and dust resistance and has TÜV Rheinland certification, ensuring its safety and durability.

Contact Information

For further assistance or inquiries, please contact Syncwire customer support through their official website or the customer service hotline provided in your product packaging.

FAQ [continued]

Q: What is the compatibility of the Syncwire Type 2 22kW 5m 32A Triphasé EV Charging Cable?
A: The Syncwire Type 2 22kW 5m 32A Triphasé EV Charging Cable is compatible with all electric and plug-in hybrid vehicles with Type 2 and CCS2 charging ports, including Model S/3/X/Y, i3, i4, iX3, ID.3, ID.4, ID.5, E-Tron, EV6, EQC, ZOE, I-Pace, Kona Electric, Leaf (40 kWh), e-208, IONIQ 5, e-Niro, Enyaq iV, Taycan and more. It is not compatible with Type 1, CCS1, CHAdeMO, and GB/T charging ports.

Q: Is the cable durable and shock-resistant?
A: Yes, the Syncwire Type 2 EV Charging Cable is durable and shock-resistant. It is compliant with IP54 standards and TÜV Rheinland regulations. It can operate in a temperature range of -35°C to +50°C. The cable is designed to withstand over 10,000 plug tests, over 20,000 bending tests, and has a load pressure resistance of up to 2 tons.

Q: Can the cable be easily stored?
A: Yes, the Syncwire Type 2 EV Charging Cable is easy to store even in winter. It features a unique folding mark and comes with two removable Velcro straps for easy organization. Additionally, it comes with a portable waterproof storage bag for added convenience.

Q: Does the cable support fast charging?
A: Yes, the Syncwire Type 2 EV Charging Cable supports ultra-fast charging up to 32A 22kW (supports 11kW/7.4kW/3.7kW). With a suitable charging station, it can fully charge a Zoe in approximately 2 hours or a Model X in 6 hours. It is normal for the cable to become slightly warm during full power charging.

Q: Is the cable easy to clean?
A: Yes, the Syncwire Type 2 EV Charging Cable is easy to clean. It comes with a high-quality flannel cloth for cleaning both the cable and the waterproof storage bag. The rubber caps provided prevent the connectors from getting dirty or wet. Please note that when the connector is wet, the Type 2 cable will automatically activate short-circuit protection until the connector is completely dry.

Q: What are the specifications of the Syncwire Type 2 EV Charging Cable?
A:
- Brand: SYNCWIRE
- Category: Auto et Moto > Outils et dépannage > Équipements garage et atelier > Équipement de charge véhicule électrique > Accessoires de station de charge
- Marque: SYNCWIRE
- Caractéristique spéciale: 【Très durable et résistant aux chocs】【Facile à ranger】【Facile à nettoyer】【Compatibilité étendue】【Convivial】【Charge ultra-rapide】【Étanche IP54】【Certification TUV】 Voir plus
- Couleur: Noir
- Nombre d'unités: 1.0 unité
- Poids de l'article: 4,14 Kilogrammes
- Spécifications respectées: FCC
- Nombre d'articles: 1
- Color: Noir
- Weight: 4,14 Kilogrammes

Specifications

Brand	SYNCWIRE
Category	Auto et Moto > Outils et dépannage > Équipements garage et atelier > Équipement de charge véhicule électrique > Accessoires de station de charge
Marque	SYNCWIRE
Caractéristique spéciale	【Très durable et résistant aux chocs】【Facile à ranger】【Facile à nettoyer】【Compatibilité étendue】【Convivial】【Charge ultra-rapide】【Étanche IP54】【Certification TUV】 Voir plus
Couleur	Noir
Nombre d'unités	1.0 unité
Poids de l'article	4,14 Kilogrammes
Spécifications respectées	FCC
Nombre d'articles	1
Color	Noir
Weight	4,14 Kilogrammes

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