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Philips Sonicare DiamondClean Smart 9500 Electric Toothbrush - Black

The Philips Sonicare DiamondClean Smart 9500 Rechargeable Electric Power Toothbrush is an exceptional product that provides complete oral care with its smart sensor technology. It…

Brand: Philips SonicareModel: HX9924/11Price reference: $269.96Rating: 4.6/5 from 3307 reviews

Product review summary

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The Philips Sonicare DiamondClean Smart 9500 Rechargeable Electric Power Toothbrush is a top-of-the-line toothbrush that promises complete oral care with smart sensor technology for an exceptional clean. It removes up to 10x more plaque and improves gum health up to 7x in just 2 weeks (in gum health mode vs. a manual toothbrush) and removes up to 100% more stains in just 3 days (in white+ mode vs. a manual toothbrush). The toothbrush has 5 modes: Clean, White+, Deep Clean+, Gum Health, TongueCare & 3 intensity levels, and comes with 4 different smart brush head types that automatically pair with the appropriate brushing mode. Smart sensors provide real-time feedback, and the toothbrush connects to the Sonicare app. Users love the toothbrush, with many saying that their teeth feel cleaner and that it has improved their gum health. However, some users have reported issues with the toothbrush not lasting long and poor customer service from Philips.

Pros:
- Smart sensor technology for an exceptional clean
- Removes up to 10x more plaque and improves gum health up to 7x in just 2 weeks
- Removes up to 100% more stains in just 3 days
- 5 modes and 3 intensity levels
- Comes with 4 different smart brush head types
- Smart sensors provide real-time feedback
- Connects to the Sonicare app

Cons:
- Expensive
- Some users have reported issues with the toothbrush not lasting long
- Poor customer service from Philips

FAQ

Product FAQ:

Q: What is the model number of this toothbrush?
A: The model number of this toothbrush is HX9924/11.

Q: How many brushing modes does this toothbrush have?
A: This toothbrush has 5 brushing modes: Clean, White+, Deep Clean+, Gum Health, and TongueCare.

Q: Does this toothbrush come with a charging travel case?
A: Yes, this toothbrush comes with a premium charging travel case.

Q: How many brush heads does this toothbrush come with?
A: This toothbrush comes with 4 brush heads: 1 Premium Plaque Control brush head, 1 Premium White brush head, 1 Premium Gum Health brush head, and 1 TongueCare+ brush head.

Q: Can this toothbrush be charged in China and Japan?
A: Yes, as long as the voltage of the outlet does not exceed 240V. The voltage for this particular Sonicare is 100-240V.

Q: Is the handle waterproof?
A: While it is water-resistant and can be cleaned under running water, it is not waterproof and should not be submerged.

Q: What is the difference between the 9500 and 9700 models?
A: The main difference is that the 9700 has the ability to charge in the travel case, while the 9500 does not.

Q: How long can you use a brush head before switching to a new one?
A: You can use a brush head up to 3 months before switching to a new one.

Q: Does this toothbrush connect to an app?
A: Yes, this toothbrush connects to the Sonicare app for real-time feedback on brushing time, frequency, pressure, location, and scrubbing.

Q: What is included in the package?
A: The package includes 1 Connected Sonicare toothbrush handle with 5 modes, 4 brush heads, 1 charging glass, 1 charging travel case, and 1 wall plug.

Source documents

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Specifications

Structured product details pulled from the latest available product data.

BrandPhilips Sonicare
ManufacturerPhilips (DAP)
Model NumberHX9924/11
ColorBlack
Dimensions4.37 x 6.85 x 9.92 inches; 2.31 Pounds
Is Discontinued By ManufacturerNo
Product Dimensions4.37 x 6.85 x 9.92 inches; 2.31 Pounds
Item model numberHX9924/11
Batteries1 Lithium Ion batteries required. (included)
UPC075020064448
ASINB06XSH2QTJ
Country of OriginIndonesia
Domestic ShippingCurrently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
International ShippingThis item can be shipped to select countries outside of the U.S.
Age Range (Description)Adult
Special FeatureCustomizable, Pressure Sensor
Power SourceCorded Electric
Best Sellers RankSee Top 100 in Health & Household
GTIN075020064448