AudioRange OTE-1000 Wireless TV Headphones.

Q: What is the AudioRange OTE-1000 Wireless TV Headphones?
A: The AudioRange OTE-1000 Wireless TV Headphones are a set of headphones designed for seniors and those who are hard of hearing. They allow you to hear your television loud and clear with crystal clear audio when and where you want it.

Q: What are the features of the AudioRange OTE-1000 Wireless TV Headphones?
A: The features of the AudioRange OTE-1000 Wireless TV Headphones include large volume buttons on the headset for easy loudness adjustment, a lightweight form factor, foam padding on the headband to ensure comfortability, easy setup, compatibility with most devices, long-range connectivity, and a long-lasting, rechargeable battery.

Q: How do I set up the AudioRange OTE-1000 Wireless TV Headphones?
A: To set up the AudioRange OTE-1000 Wireless TV Headphones, simply plug the included audio cable from the output jack on your TV and into the transmitter, power on the headphones, and wait a few seconds for sound to start playing directly to your device. No pairing, no passwords, no headaches. Just plug and play.

Q: Can I use these headphones with other devices besides my TV?
A: Yes, the wireless headphone system is compatible with virtually every TV, cable/satellite box, audio receiver, and more.

Q: How far away can I be from my TV while using these headphones?
A: With these tv wireless headphones with charger and transmitter, you can transmit delay-free sound from your TV directly to your wireless headphones up to 100 feet away.

Q: How long does the battery last on a single charge?
A: On a single full charge, you can experience up to 10 hours of battery life.

Q: Are these headphones adjustable?
A: Yes, they are adjustable to fit various head sizes.

Q: Do I need to remove the headphones from the dock once they are fully charged?
A: No, you do not need to remove them from the dock. There is internal circuitry that will prevent overcharging of the headphones.

Q: Can I use these headphones to amplify sounds around me without connecting to anything?
A: No, the OTE-1000 Wireless TV Headphones are intended to be connected to your TV to listen to the TV audio. They do not have any ability to amplify sounds around you.

Q: Is there a mute button on the headphones?
A: No, there is no mute button on the headphones. You can have whatever volume you want on the headphones while everyone else in the room listens to the TV at a different volume.

Q: Can I use these headphones simultaneously with my TV speakers?
A: Yes, plugging the headphone system into the digital output (optical) will allow for simultaneous output of the TV speakers and headphones with independent volume controls.

Q: Is this product compatible with my Samsung TV model?
A: Generally, with Samsung TVs, the preferred method of connection is the Digital Audio Out (Optical) connection on the rear of the TV and make sure it's free/available. It looks likes a square connection covered with a plastic hinged door. About 5% of the time TVs are not configured properly for headphones so you may need to go into the TV's sound/audio menu setting and change the Digital Audio Out format to "PCM" or "Stereo". Other formats such as Auto, Dolby, DTS, and bitstream will not function. In Samsung TVs, you may need to go into the expert setting under the sound menu to find this.

Q: What should I do if my headphones won't work even though they are fully charged?
A: Based on the light sequence you described, it seems that the headphones are operating as expected. We suspect that the headphone base is not receiving audio or correct audio format from the TV. Please consult the manual, our support page, or our customer service team at (866) 462-1588.