Plantronics Voyager 4320 UC Wireless Headset - Teams Certified
The Poly Voyager 4320 UC Wireless Headset is a high-quality and affordable Bluetooth headset that offers exceptional audio and video performance. With its noise-canceling dual mic…
Product review summary
This page is intentionally secondary to the manual page and exists to provide review-oriented context.
Product Review: Poly Voyager 4320 UC Wireless Headset
The Poly Voyager 4320 UC Wireless Headset is an affordable and high-quality Bluetooth headset that provides premium audio and video for professionals working from home or in the office. With a noise-canceling dual mic and Acoustic Fence technology, background noise is blocked out, making it easy for callers to hear you. The headset can connect to a computer via BT700 Bluetooth adapter or mobile via Bluetooth 5.2, and it can be used as a wireless headset with up to 24 hours of talk time or as a corded headset with USB headset mode with audio over USB. The headset is designed for comfort with an adjustable, enhanced padded headband and memory foam ear cushions for passive noise isolation. Additionally, the full native Teams experience with a dedicated Teams button on the headset allows for easy integration with Microsoft Teams.
Pros:
- Premium audio quality with noise-canceling dual mic and Acoustic Fence technology
- Connectivity options for both computer and mobile devices
- Long battery life with up to 24 hours of talk time
- Comfortable design with adjustable, enhanced padded headband and memory foam ear cushions
- Easy integration with Microsoft Teams
Cons:
- Mute button can be difficult to use and does not have a visual indicator of mute status
- Call control buttons and mute function only work reliably when using the included BT700 dongle
- Noise cancellation may not be noticeable
FAQ
Q: What is the audio quality of the Poly Voyager 4320 UC Wireless Headset?
A: The headset features a noise-canceling dual mic with Acoustic Fence technology to block out background noise in a flexible microphone boom, ensuring that callers hear you and not your surroundings.
Q: How can the Poly Voyager 4320 UC Wireless Headset be connected to devices?
A: The headset can be connected to a computer via BT700 Bluetooth adapter, Intel Evo compliant accessory for native Bluetooth connection on supported laptops, or mobile via Bluetooth 5.2.
Q: Is there integration with Microsoft Teams?
A: Yes, the headset has a dedicated Teams button that brings up Microsoft Teams instantly, providing users with the full native Teams experience.
Q: What is the wearing style of the Poly Voyager 4320 UC Wireless Headset?
A: The headset is a lightweight stereo headset with passive noise isolation designed to keep users in the zone. It features an adjustable padded headband for all-day wearing comfort.
Q: Who is this headset ideal for?
A: The Poly Voyager 4320 UC Wireless Headset is ideal for hybrid workers needing an affordable solution to connect at home and in the office.
Q: Does the headset come with a charging station?
A: Yes, the headset comes with a charging station.
Q: Can the headset be used while charging?
A: Yes, users can use the headset while it is plugged in and charging.
Q: What wireless communication technologies does the headset use?
A: The headset uses Bluetooth for wireless communication.
Q: Does the headset support aptX?
A: Yes, this model supports SBC and aptx-classic codec.
Q: How can I use the button to answer a call in Cisco Jabber?
A: For Remote Call Control to answer/end/mute calls directly from the headset, it will depend on the version of the softphone. In this case, RCC will work with Cisco Jabber ver 12.5 while having the Plantronics hub installed (available on our Poly site under support) also, once installed go to settings/softphones and make sure Jabber is selected.
Q: Why is there a charging station when you can charge it with a simple USB cable?
A: The charging station eliminates the issue of the plug housing, which is the first thing to fail on a device due to frequent use.
Q: Will this headset connect to Yealink T-54 office phones which have Bluetooth without the Voyager Office Base?
A: Unfortunately, the Compatibility Guide doesn't show the Voyager 4320 UC as a compatible solution for the Yealink SIP-T54. If the phone has Bluetooth, chances are it will work; however, we are not able to confirm its performance. The best option will be the Voyager 4320 Office model.
Q: How can I adjust the bass on this headset?
A: This model does not provide audio customization; however, users can adjust the bass through their computer's audio settings when using the headset on the PC.
Specifications
Structured product details pulled from the latest available product data.
| Brand | Poly |
|---|---|
| Manufacturer | Poly |
| Model Number | 218478-02 |
| Category | All Departments > Electronics > Headphones, Earbuds & Accessories > Headphones & Earbuds > Over-Ear Headphones |
| Color | Black |
| Material | generic |
| Weight | 5.7 ounces |
| Dimensions | 8.27 x 7.32 x 2.17 inches |
| First Available | August 25, 2021 |
| Headphones Jack | usb |
| Model Name | VOYAGER 4320 UC V4320-M C |
| Connectivity Technology | Bluetooth |
| Wireless Communication Technology | Bluetooth |
| Included Components | Cable, Charging Station |
| Age Range (Description) | Adult |
| Specific Uses For Product | Home |
| Charging Time | 2.25 Watts |
| Compatible Devices | Computers, Mobile Devices, Microsoft Teams, Zoom |
| Control Type | Media Control |
| Cable Feature | Without Cable |
| Item Weight | 162 Grams |
| Frequency Range | 20 Hz - 20,000 Hz |
| Unit Count | 1.0 Count |
| Style | Headset (Teams Version) |
| Control Method | Touch |
| Number of Items | 1 |
| Bluetooth Range | 50 Meters |
| Bluetooth Version | 5.2 |
| Carrying Case Material | generic |
| Carrying Case Color | Black |
| Earpiece Shape | Over Ear |
| Series Number | 4300 |
| UPC | 017229174351 197029611604 |
| Number of Power Levels | 2 |
| Is Autographed | No |
| Product Dimensions | 8.27 x 7.32 x 2.17 inches |
| Item Weight | 5.7 ounces |
| ASIN | B09BBW1HPX |
| Item model number | 218478-02 |
| Batteries | 1 Lithium Ion batteries required. (included) |
| Customer Reviews | 4.1 4.1 out of 5 stars 664 ratings 4.1 out of 5 stars |
| Best Sellers Rank | #215,347 in Electronics (See Top 100 in Electronics) #2,673 in On-Ear Headphones #4,416 in Over-Ear Headphones |
| Special features | Fast Charging |
| Other display features | Wireless |
| Form Factor | On Ear |
| Language | English |
| Date First Available | August 25, 2021 |
| Ear Placement | Over Ear |
| Form Factor | Over Ear |
| Noise Control | Sound Isolation |