Ember Temperature Control Smart Mug 2, 14 oz, Gray

**Ember Temperature Control Smart Mug 2 - Product FAQ**

**Q: What is Ember, The World’s First Temperature Control Mug?**
A: Ember is a design-led temperature-control brand and technology platform that aims to revolutionize the way people eat, drink, and live. Founded by inventor Clay Alexander, Ember creates advanced coffee mugs like the Ember Travel Mug and Ember Mug, allowing users to set and maintain their preferred drinking temperature for hot beverages.

**Q: What are the key features of the Ember Temperature Control Smart Mug 2?**
A:
- Set your preferred drinking temperature.
- Control the mug with your smartphone using the Ember app.
- Safe to hand wash and fully submersible up to 1 meter deep (IPX7 rated).
- Auto sleep feature activates when the mug is empty or inactive for 2 hours.
- Long-lasting battery life of up to 80 minutes on a full charge or all day when paired with the charging coaster.
- Smart LED light indicator for heating, cooling, readiness to drink, and battery status.

**Q: What are the specifications of the Ember Temperature Control Smart Mug 2?**
A:
- Brand: Ember
- Color: Gray
- Material: Other
- Capacity: 14 Ounces
- Dimensions: 6.06 x 6.06 x 6.26 inches
- Weight: 1.6 pounds
- Battery Life: Up to 80 minutes
- Temperature Range: 120°F – 145°F (50°C – 62.5°C)
- Compatibility: Use with Ember app (iOS and Android)

**Q: How does the Ember Temperature Control Smart Mug 2 function without connection to the app?**
A: The mug is functional without connection to the app and will remember the last used temperature setting. By default, it is set to 135°F.

**Q: Can you provide details about the extended battery life feature of the Ember Temperature Control Smart Mug 2?**
A: Pouring in hot liquid can extend and maximize the battery life of the mug.

**Q: What is included with the purchase of an Ember Temperature Control Smart Mug 2?**
A: The mug comes with a charging coaster, adapter, and quick start guide.

**Q: Is customer support available for Ember products?**
A: Customers can visit Ember’s brand site and click on SUPPORT for FAQs or to speak with Customer Support.

**Q: Who is the approved seller for Ember products on Amazon?**
A: Ember Technologies is the only approved seller for Ember products sold on Amazon, offering a 1-year promise and a 30-day return policy for purchases "Sold By" Ember Technologies.

Please note that these FAQs are based on product information provided by the manufacturer.